How Secure Are Smart Locks? Biggest Smart Lock Security Issues

How Secure Are Smart Locks?

While they offer many advantages, their safety depends on the technology, manufacturer, and user practices. Smart locks rely on advanced security features like encryption and remote access control, making them effective when properly managed, though vulnerabilities to hacking and data breaches remain a concern.

As of 2024, 11% of U.S. households, or over 11 million homes, use smart door locks, a steady rise from previous years. With 60% of Americans projected to adopt smart home technology by 2025, smart locks are becoming more common. However, traditional locks still dominate the market, reflecting hesitancy around newer technologies.

Smart locks stand out for their integration with security cameras and other smart home devices, enhancing overall protection. The advantages of smart lock technology and smart home automation include convenience, saving time and saving energy. Since their debut on the market, however, others have doubted the idea that an electronic lock can provide a high level of security.

These systems provide remote control and monitoring, offering homeowners peace of mind. Convenience is another significant benefit; smart locks allow keyless entry through smartphone apps or voice assistants, making access control systems easier to manage.

Despite their benefits, smart lock security faces challenges. Concerns about hacking risks, privacy, and cost limit wider adoption. However, users can improve smart lock security by selecting reputable brands, enabling software updates, and integrating them with advanced security features like real-time monitoring.

While smart door locks have yet to replace traditional locks entirely, their growing adoption signals a promising future in access control systems. With proper use and precautions, smart locks are safe and can play a pivotal role in modern home security.

Common Issues With Smart Locks and How to Resolve Them

Smart locks offer convenience and modern security features, but they come with challenges that can disrupt their functionality. Here are some common issues and tips for resolving them and keeping smart locks safe:

1. Battery Drain

Smart locks rely on batteries, and frequent use or harsh weather can drain them quickly.

• Resolution: Use high-quality batteries and check their status regularly. Many smart locks provide low-battery alerts via their apps. Keep spare batteries on hand to avoid being locked out.

2. Connectivity Problems

Smart locks often rely on Bluetooth or Wi-Fi, which can lead to connectivity issues if the network is unstable.

• Resolution: Ensure the lock is within the recommended range of your router or smartphone. Update the lock’s firmware and troubleshoot your Wi-Fi network if necessary.

3. Software Vulnerabilities

Flaws in lock software can expose users to hacking risks, as seen with the Chirp Systems app flaw and hard-coded credentials in some smart locks.

• Resolution: Regularly update the smart lock’s firmware to patch vulnerabilities. Choose devices from reputable manufacturers with a track record of addressing security flaws.

4. Physical Malfunctions

Mechanical parts of a smart lock can jam or wear out over time, preventing the lock from functioning.

• Resolution: Lubricate the lock mechanism periodically and check for any visible damage. If the issue persists, contact the manufacturer for support or replacement.

5. Keypad or Touchscreen Issues

Keypads or touchscreens may become unresponsive due to dirt, wear, or extreme temperatures.

• Resolution: Clean the surface with a soft, damp cloth and ensure the environment is within the lock’s operating temperature range. For persistent issues, reset the lock or consult the manual.

6. Forgotten Digital Keys or Access Codes

Forgetting access credentials can lock out users or delay access for authorized individuals.

• Resolution: Store backup keys or codes securely. Many smart locks allow you to reset codes or provide temporary access through the app.

7. Unauthorized Access Risks

Weak passwords, hard-coded credentials, or shared access can lead to unauthorized entry.

• Resolution: Use strong, unique passwords and enable features like two-factor authentication. Monitor access logs in the smart lock’s app to detect suspicious activity.

Do Smart Locks Void Insurance?

No, smart locks typically do not void home insurance policies. However, the specifics depend on the insurance provider and the terms of the policy. Many insurers accept smart locks as a valid security measure, especially when they are properly installed and integrated with access control systems like security cameras or alarms.

That said, there are some key considerations:

• Policy Requirements. Some policies may specify certain types of locks (e.g., traditional deadbolts) or security standards. If the smart lock does not meet these requirements, it could affect coverage.
• Break-ins or Malfunctions. If a break-in occurs due to a malfunction or hacking of the smart lock, an insurer might investigate whether negligence or inadequate security contributed to the loss.
• Informing the Insurer. It’s a good idea to inform your insurance provider when upgrading to smart locks to ensure compliance with their security requirements.

Overall, while smart locks do not inherently void insurance, policyholders should verify compatibility with their providers to avoid potential issues.

Can Smart Locks Be Breached?

Yes, smart lock systems can be breached due to various vulnerabilities, including software flaws and poor design. For instance, the U.S. government recently warned about a severe flaw in the Chirp Systems app that could allow unauthorized individuals to remotely control smart locks in affected premises. This vulnerability, rated with a severity score of 9.1/10, highlights the potential risks of relying on insecure software.

Additionally, some smart locks have been found to use hard-coded credentials, creating a significant risk for an estimated 50,000 homes. Attackers could exploit this weakness to remotely lock or unlock doors, further underscoring the importance of robust security practices.

While these incidents demonstrate that breaches are possible, users can reduce risks by choosing trusted brands, keeping firmware updated, and employing strong access controls.

Best Practices for Securing Smart Locks

Smart locks offer convenience and enhanced security, but they also require proper care to ensure they remain protected from potential threats. Follow these quick tips to keep your smart locks secure and reliable.

• Choose a reputable smart lock brand with encryption features.
• Use a strong, unique password for your lock and app accounts.
• Keep your lock’s firmware and app updated.
• Secure your Wi-Fi network with a strong password and WPA3 encryption.
• Enable two-factor authentication (2FA) for added protection.
• Regularly check and manage access permissions.
• Disable unnecessary features like voice unlocking if not needed.
• Reinforce your door and frame for better physical security.
• Monitor access logs for unusual activity.
• Educate all users about safe usage and cybersecurity practices.

Smart locks can be a fantastic addition to your home or business security when used responsibly. For professional advice and installation, trust Great Valley Lockshop to deliver top-tier locksmith services and ensure your locks are secure.

Residential Locksmith Services

Smart locks provide convenience and advanced features, but ensuring their security requires proactive measures. With proper care, they can offer effective protection for your home or business. If you’re considering a smart lock or need help maintaining one, Great Valley Lockshop is here to assist.

Our experienced locksmiths provide expert guidance, installation, maintenance, and repair services for smart locks and traditional systems alike. We’ll ensure your locks are not only functional but secure, giving you peace of mind in protecting what matters most. Ready to serve residential homes around Chester, Delaware, and Montgomery counties.

Looking for ways to make your life easier and protect your home better? Request a consultation with an experienced locksmith. For purchasing assistance, installation, repair, or maintenance, contact Great Valley Lockshop. Call us at (610) 644-5334 or get a free estimate here.